Srinagar March 3: License seekers from Sopore in the Baramulla district of northern Kashmir have delays in obtaining their licenses due to a non-functioning printer in the regional transportation office.
The aspirants informed Excelsior that the office is taking them away by not issuing their licenses on time. “The office is delaying my license even though all the paperwork has been completed. My license was ready to ship, but for some unknown reason I haven’t received it, ”said one license seeker, adding that the unreasonable delay has forced him to visit the office every now and then.
The aspirants complained that they had problems in the office due to insufficient staff. “A number of people visit the office every day and there are not enough staff to cater to their needs. More people should be employed there, ”said the locals.
Mubashir Ahmad, deputy regional transport officer, admitted to Excelsior that the office’s printer was down and delayed the process. “We discussed the matter with the government and the printer was fixed as well. The aspirants will have no more problems now as the pressure has been resumed, ”he said.
When asked about the staff shortage, he said there was no shortage of staff in the office as most of the work was done online. “We have enough staff here. E-governance has helped us resolve cases quickly, ”he said.
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